Privacy policy

Who controls your data

The controller of your data is ARHALI Real Estate L.L.C, a company registered in Dubai (DET licence 1651382), with its registered office at Office 2503, The Citadel Tower, Business Bay, Dubai, UAE.

For any matter concerning your data, please contact us through the form on the Contact page.

What data we collect

We collect only what we need to get in touch and help you.

• The details you provide in the form: your name and telephone number.
• Technical data collected automatically: IP address, approximate location, browser and device type, the page that referred you to us, and the date of your enquiry.
• The content of your message, if you add one to the form.

Why we use it and on what basis

We use your data for specific purposes.

• To respond to your enquiry and help you buy, sell or let a property. The basis is taking steps at your request and your consent.
• To manage and handle your matter, should you decide to work with us.
• To share information about our services, where you give separate consent. You may withdraw that consent at any time.
• To keep the site secure and guard against misuse.

Who we share data with

We do not sell your data. We share it only with trusted providers who help us run the site and stay in touch with you.

• Cloudflare, our hosting and infrastructure provider, on which the site runs and the form data is stored.
• Our enquiry-handling partner, who helps us call you back quickly and manage the conversation.
• Authorities entitled to receive it by law, where the regulations require.

Transfers of data outside Europe

Some providers may process data outside the European Economic Area, including in the United Arab Emirates. In such cases we put appropriate safeguards in place, in line with data protection law.

How long we keep your data

We keep enquiry data for as long as we need it to handle your matter and for the period set by law. Data processed on the basis of consent is kept until that consent is withdrawn.

Your rights

You have full control over your data. You may exercise the following rights at any time.

• Access your data and obtain a copy of it.
• Correct data that is inaccurate.
• Have your data erased.
• Restrict the processing of your data, and object to it.
• Have your data transferred to another organisation.
• Withdraw consent at any time, without affecting processing carried out beforehand.
• Lodge a complaint with the supervisory authority responsible for data protection.

How to exercise your rights and contact us

To exercise your rights or ask a question about your data, please write to us through the form on the Contact page. We will reply as soon as we can.

Cookies

The site uses cookies. We set out the detail in a separate Cookie policy.

Changes to this policy

We may update this policy, for example when our services or the law change. The current version is always available on this page.